Our cancellation and refund policies
Waxshopau provides language learning services. This policy outlines our approach to refunds and cancellations for lesson packages and individual sessions.
If you need to cancel a scheduled lesson, please contact us at least 24 hours in advance. Cancellations made with sufficient notice may be rescheduled without penalty.
Refunds for prepaid lesson packages may be available under certain circumstances. Please contact us to discuss your specific situation and determine eligibility for a refund.
If a refund is approved, it will be processed using the original payment method. Processing times may vary depending on your payment provider.
We understand that unexpected situations may arise. Please contact Waxshopau to discuss special circumstances that may affect your ability to continue lessons.
For questions about our return and refund policy, please contact Waxshopau at managers@waxshopau.world or visit our contact page.